About Medici
Medici is an AI-powered front desk platform built specifically for Indian clinics, diagnostic centers, and small hospitals.
We started Medici because we saw how Indian clinics struggled with the same problem: front-desk staff overwhelmed by phone calls, WhatsApp messages, and walk-ins — losing patients and revenue every single day. Existing solutions were either built for the US market (insurance-heavy, English-only) or were too complex and expensive for small Indian clinics.
Medici is different. Our AI speaks Hindi, English, and regional languages. It works on WhatsApp — because that's how Indian patients actually communicate. It handles UPI payments because that's how Indians pay. And it's priced for Indian clinics, not Silicon Valley startups.
Our Mission
To make AI-powered front desk automation accessible to every clinic in India — from a single-doctor setup in a Tier-2 city to a multi-specialty hospital in a metro. We believe technology should reduce healthcare admin burden, not add to it.
Built for India
- Multilingual voice & chat (Hindi, English, Kannada, Tamil, Telugu, Marathi, Bengali)
- WhatsApp-first: confirmations, reminders, receipts, intake forms
- UPI payment links — no credit card required
- ABDM/ABHA-ready for health record interoperability
- DPDP Act 2023 compliant data practices
- Works on low-bandwidth connections with IVR fallback