How Medici Works
Setting up takes minutes. Your patients won't even know an AI answered — but your staff will notice the difference.
01
Patient Calls or Messages
A patient calls your clinic or sends a WhatsApp message to book an appointment, ask about reports, or inquire about fees.
02
AI Handles the Interaction
Our AI agent answers instantly in the patient's preferred language. It books appointments, answers FAQs, or collects intake information — all automatically.
03
Dashboard Updates in Real-Time
Appointments appear on your calendar. Call transcripts and summaries are logged. You can review or take over any conversation.
04
Patient Gets Confirmed & Reminded
The patient receives a WhatsApp confirmation with appointment details. Automated reminders are sent before the visit. Post-visit, they get a digital receipt.